Delivery Areas
We offer worldwide delivery for all orders placed through our online store. You must ensure that the shipping address provided is accurate and complete. We may not be able to deliver to certain remote locations, and if this is the case, we will notify you via email.
Delivery Methods
All deliveries are handled by trusted couriers who are experienced in handling building supplies. We do not use unverified shipping methods. The choice of courier may vary based on your location and the size of your order, but we ensure that all couriers meet our delivery standards.
Delivery Times
Delivery times may vary based on your location and the courier selected. Typically, you can expect your order to arrive within 5 to 15 business days. You must account for potential delays due to unforeseen circumstances such as weather or courier issues. We will keep you informed of any significant delays via email.
Order Tracking
Once your order has been dispatched, you will receive an email containing tracking information. You may use this information to monitor the status of your delivery. It is your responsibility to check the tracking updates regularly to stay informed about your orders progress.
Delivery Confirmation
Upon delivery, you may be required to confirm receipt of your order. This may involve signing for the package or providing a verbal confirmation to the courier. You must ensure that someone is available at the delivery address to receive the order. If no one is available, the courier may leave a notice with further instructions.
Contact Information
If you have any questions or concerns regarding your shipment, you must contact us via email at [email protected]. We will respond to your inquiries as promptly as possible. Please provide your order number and relevant details to help us assist you effectively.
Changes to Shipping Policy
We reserve the right to modify our shipping policy at any time. Any changes will be communicated through our website and via email. You must review the shipping policy periodically to stay informed about any updates that may affect your orders.